Privacy Policy

Last updated: 1 July 2026

Shop N Ship Ltd. (“Shop N Ship,” “we,” “us”) is a licensed customs brokerage in The Bahamas. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, open a client account, or contact us about brokerage services.

Information we collect

Depending on how you interact with us, we may collect:

• Account information — name, email address, company name, account type, and password (stored in hashed form only).
• Contact form submissions — name, email, company, interest category, and message content.
• Shipment and brokerage records — documents, entry details, invoices, and communications related to customs clearance when you are an active client.
• Technical data — basic server logs (such as IP address, browser type, and pages visited) needed to operate and secure the website.

How we use your information

We use personal information to:

• Provide customs brokerage services and operate your client portal.
• Respond to enquiries submitted through our website or by email.
• File entries and coordinate with the Bahamas Customs Department and other agencies on your behalf, where you have authorised us to do so.
• Maintain account security, audit activity, and comply with applicable law.

We do not sell your personal information to third parties.

When we share information

We may share information only as needed to deliver brokerage services, including with:

• The Bahamas Customs Department and other government agencies involved in your shipment.
• Carriers, warehouses, and service providers who assist with clearance or delivery, under appropriate confidentiality obligations.
• Technology providers that host or support our systems, subject to contractual safeguards.
• Authorities when required by law or to protect our legal rights.

Data retention

We retain account and shipment records for as long as needed to provide services, meet regulatory and customs record-keeping requirements, and resolve disputes. Contact form enquiries are retained in our systems until they are no longer needed for business purposes.

Security

We use reasonable technical and organisational measures to protect personal information, including encrypted passwords and access controls for staff accounts. No method of transmission over the internet is completely secure; please use a strong, unique password for your client account.

Your choices

Active clients may review and update profile information in Settings. To ask about access, correction, or deletion of personal information, contact us at nassauinfo@shopnshipbs.com. Some records must be retained for legal or customs compliance even after an account is closed.

Children

Our services are directed at businesses and adults. We do not knowingly collect personal information from children under 18.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version. Continued use of our website or services after changes constitutes acceptance of the updated policy.

Contact us

Shop N Ship Ltd.
Gladstone Road & Evergreen Close, Nassau, Bahamas
nassauinfo@shopnshipbs.com · +1 (242) 427-2014